Difficult People: Are Emotional Vampires Driving You Batty?
By: Colleen Kettenhofen This November, I will be speaking at Precision Metalforming Association’s Executive Development Academy in Chicago. There, you will be hearing me share tools, tips and techniques for managing difficult people. If you’re thinking, “I need some help now !” here are a few tidbits to tide you over. In my book “Secrets Your Boss Isn’t Telling You,” I reveal seven magic “wands” if you will, for dealing with difficult people. During this upcoming holiday season, many participants in my keynotes on leadership have asked me for tips on dealing with difficult people in the workplace, and in general. Here’s one suggestion for that… Do what you can to refill the well so Emotional Vampires don’t drive you batty! In a tough economy, everyone experiences adversity from time to time—whether it’s caring for a loved one, job insecurities, reduced incomes, managing a difficult employee and more. Maybe it’s that you’re “hanging in there”...