The biggest signifier of the changes to come is the convergence of information technology (IT) and operational technology (OT), meaning that the world of the virtual is colliding with the world of the physical. This has been predicted to increase efficiency and streamline the production process, but what does the data show?
According to the American Society for Quality’s recent study, the manufacturers surveyed who have begun to implement smart tech reported the following:
•82% found increased efficiency
•49% found lower product defects
•45% found customer satisfaction gains
It makes sense: mobile and social tech streamlined training and shop floor tracking, robotics and automation revolutionized productivity a…